The Book Depository Service Design for Business - A Practical Guide to by B Reason

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The Book Depository Service Design for Business - A Practical Guide to by B Reason
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Description: Service Design for Business - A Practical Guide to Optimizing the Customer Experience : Hardback : John Wiley & Sons Inc : 9781118988923 : 1118988922 : 22 Jan 2016 : A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. The Book Depository Service Design for Business - A Practical Guide to by B Reason - shop the best deal online on thebookbug.co.uk

 

Category: Books

Merchant: The Book Depository

Product ID: 9781118988923

MPN: 1118988922

GTIN: 9781118988923

 
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Author: Mike

Rating: 5

Review: This book demonstrate a clarity and simplicity of articulation that other writers about Service Design lack. - The authors expertise is clear. Let's hope the adoption of 'Service Design' as a thing, doesn't go the way of 'Design Thinking' as a thing.

 

Author: Stephen Pidgeon

Rating: 1

Review: I've never read a business book that asks so many interesting questions and answers none of them. It's nearly 200 pages with only one clear message - 'You need to take us on as consultants if you are really going to look at your business'. I object to paying for a sales brochure. On a practical subject that is really important...I learned nothing!

 

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