The Book Depository Perfect Phrases for Dealing with Difficult People: by Susan Benjamin

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The Book Depository Perfect Phrases for Dealing with Difficult People: by Susan Benjamin
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Description: Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities : Paperback : Mc Graw-Hill Education - Europe : 9780071493048 : 0071493042 : 16 Sep 2007 : Part of the Perfect Phrases series, this work provides the tools for precise, effective communication in various situations. Whether it's hiring employees or creating teams, it gives you the phrases you need to get things done. The Book Depository Perfect Phrases for Dealing with Difficult People: by Susan Benjamin - shop the best deal online on thebookbug.co.uk

 

Category: Books

Merchant: The Book Depository

Product ID: 9780071493048

MPN: 0071493042

GTIN: 9780071493048

 
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Author: Kindle Customer

Rating: 4

Review: For a non creative mind it give specific examples of how to handle with specific situations. A lot of material to digest.

 

Author: EBUK

Rating: 2

Review: I highly recommend this book for all the wannabe corporate speakers out there. I've heard so much of this over the years: "Moving forward" blah blah blah. Don't the "bosses" realise the ridiculousness of such phrases yet? (How we laugh) Page 47 however, is absolutely brilliant on How To Confront The Bully Boss eg starter phrase #1: (You say to your bully boss) "Comments like that are unproductive and do nothing but create bad feelings". If I ever hear anyone use that phrase at work I won't be able to contain myself! *dabs eyes* On the humorous basis, I'd give this 5 stars ;o)

 

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