Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Description: Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities : Paperback : Mc Graw-Hill Education - Europe : 9780071493048 : 0071493042 : 16 Sep 2007 : Part of the Perfect Phrases series, this work provides the tools for precise, effective communication in various situations. Whether it's hiring employees or creating teams, it gives you the phrases you need to get things done.

Category: Books

MPN: 71493042

GTIN: 9780071493048

Description: Powerful Phrases for Dealing with Difficult People : Paperback : Harper Collins Focus : 9780814432983 : 0814432980 : 22 Mar 2018 : Difficult personalities at work are unavoidable. But the problems that can result from them are not.

Category: Books

MPN: 814432980

GTIN: 9780814432983

Description: Use just the right phrases and master the art of conversation like a native speaker of English Starting and maintaining a conversation in a second language can be particularly challenging. What should you say to begin a conversation? How do you know whether to use casual or formal speech? With this book as your guide, you'll learn how to say the right words at the right time in any situation. Perfect Phrases for ESL: Conversation Skills is filled with hundreds of ready-to-use English phrases to help you navigate your way through social and business situations. There are phrases for talking with friends, offering opinions, collaborating with co-workers, addressing misunderstandings, and more. The book also includes common slang expressions you can use to sound more like a native speaker. The book features: * Hundreds of helpful English phrases for everyday communication * New: An updated chapter on conversing via phone or video chat* Advice on navigating idiomatic speech and nuanced conversation * Clarification on when to use formal and casual/informal speech * Advice from an expert ESL teacher with more than 20 years' experience teaching English.

Category: Books

Delivery cost: 0.00

ISBN: 9781260010701

Description: Difficult Personalities : Paperback : EXPERIMENT : 9781615190133 : 1615190139 : 12 Jan 2010 : An indispensable guide to understanding--and living or working with--people whose behavior leaves you frustrated and confused We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen Mc Grath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this highly readable, extremely practical guide to dealing with the difficult personalities we encounter every day--in others, and in ourselves. Taking the American Psychiatric Association's widely used Diagnostic and Statistical Manual of Mental Disorders (DSM-IV-TR) as its starting point, Difficult Personalities helpfully outlines over a dozen different personality traits and types, detailing their common characteristics and underlying motivations. It also equips readers with numerous strategies for dealing with difficult behavior, including: Anger and conflict management Optimism and assertion training Rational and empathic thinking Reexamining your own personality Readers will also benefit from sections on making difficult decisions and maintaining romantic relationships. Perfect for anyone who has ever wished that other people came with a handbook, Difficult Personalities illuminates the personality differences that so often serve as barriers to cooperation in the workplace and harmony at home.

Category: Books

MPN: 1615190139

GTIN: 9781615190133

Description: Dealing with Difficult People (HBR Emotional Intelligence Series) : Paperback : Harvard Business Review Press : 9781633696082 : 1633696081 : 08 May 2018 : At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more productive.--.

Category: Books

MPN: 1633696081

GTIN: 9781633696082

Description: Perfect Phrases for Performance Reviews 2/E : Paperback : Mc Graw-Hill Education - Europe : 9780071745079 : 0071745076 : 29 Dec 2010 : More than 1 million books sold in the Perfect Phrases series! An updated and revised edition of one of the series's hottest sellers.

Category: Books

MPN: 71745076

GTIN: 9780071745079

Description: Phrases That Sell : Paperback : CONTEMPORARY BOOKS INC : 9780809229772 : 0809229773 : 02 Jul 1998 : A good slogan can help you boost your sales. This book serves as a resource for those needing instant access to the key phrases, slogans, and attention grabbers that can gain more attention and sell more product. It has 143 selling phrases to describe service, 153 for fun, 341 covering style and design, and, 180 phrases related to price.

Category: Books

MPN: 809229773

GTIN: 9780809229772

Description: 2600 Phrases for Effective Performance Reviews : Paperback : Harper Collins Focus : 9780814472828 : 0814472826 : 22 Mar 2018 : The handy reference book 2600 Phrases for Effective Performance Reviews puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips. Not just for review time, the book will also be instrumental in creating development plans as well as for monitoring performance year-round.

Category: Books

MPN: 814472826

GTIN: 9780814472828

Description: Whether it's writing a proposal, motivating employees, or reaching out to customers,the Perfect Phrases series has the tools you need for precise, effective communication. Distillingcomplex ideas into specific phrases that diplomatically and honestly depict theconcepts at hand, this invaluable series provides: The best techniques to communicate messages and goals in business lettersand proposals Tips for bringing out the best in every employee in every business Dialogues and scripts to practice interactions with customers or employees-tailorable to any industry or company culture Phrases for each step of the sales process.

Category: Books

Delivery cost: 0.00

ISBN: 9780071459761

Description: This practical Arabic phrasebook puts all the most essential Arabic words and phrases in the palm of your hand. It contains all the necessary vocabulary and phrases in Modern Standard Arabic, so users will be able to communicate with most people in Arabic-speaking countries. Perfect for students, tourists and business people, it also contains a beginner's guide to the Arabic language, which allows for a deeper understanding of the language than a typical Arabic phrasebook or Arabic dictionary provides. The phrasebook is organized by situations where one might need to speak Arabic, such as: at a hotel, in a taxi, at a restaurant, in an emergency, etc. All Arabic words and phrases are written in Romanized form as well as Authentic Arabic script so that, in case of difficulties, the book can be shown to an Arabic speaker. Key features include: Hundreds of useful Arabic words and expressions. Romanized forms, phonetic spellings, and Arabic script for all words and phrases. An introduction to the Arabic Alphabet. A pronunciation guide for Arabic letters and words. A guide to Arabic grammar. A section on specific titles and place names. An Arabic dictionary for quick reference.

Category: Books

Delivery cost: 0.00

ISBN: 9780804845601